Raise Your Voice! New Jersey Automotive’s Annual Survey Returns

by Alana Quartuccio

It’s that time of year again!

New Jersey Automotive’s annual survey opens October 1 until November 1 giving our readers – yes, that means YOU! – and all Garden State automotive service providers an opportunity to speak your mind about all the things you experience day to day in this ever-changing world of collision and mechanical repair. 

This annual survey has not only become an anticipated activity to take part in year after year, but the information obtained reveals several interesting facts about the industry, and that information – published every December in New Jersey Automotive – becomes a reliable resource. 

For example, it’s no secret that the industry is beginning to age out, and last year’s survey revealed 98 percent of survey takers reporting their oldest employee had a birth date prior to 1973. In 2022, that number was only 86 percent. 

It’ll be interesting to see what the 2024 survey will reveal about EV preparedness. Recent survey results showed that more repair professionals are becoming less interested in taking on the task of repairing these vehicles – which is likely due to inability to train accordingly or perhaps they are finding the investment isn’t worth the pay-off. In 2022, more than half of those polled believed they were ready to fix these vehicles; that percentage dropped down to 26 in 2023. 

Of course, it’s always enlightening to see which insurers repair shops seem to have the most issues with. Will State Farm, Allstate and Progressive top the list yet again?

The survey only takes a few minutes to complete, so do yourself, your neighboring shop and the whole industry a favor and take the time to share your point of view. (Remember, comments remain safely anonymous as New Jersey Automotive will not publish respondents’ names.) 

Survey results will be published in the December 2024 issue of New Jersey Automotive. AASP/NJ members can visit aaspnj.org to take the survey, or watch their inbox for details. Shops interested in taking the NJA survey can email info@grecopublishing.com with the subject line “Industry Survey.”

Want more? Check out the September 2024 issue of New Jersey Automotive!